STA’s Free Rides to Vaccines is a limited-time offer from May 12 to June 12 for customers in Paratransit’s service area to get free door-to-door rides to and from COVID-19 vaccination appointments.

Call (509) 328-1552 now to make your Free Rides to Vaccines reservation before the offer ends June 12.

Reservations may be scheduled up to the day before your appointment during STA Paratransit call center hours, 8 am to 5 pm. 

Details of Rides to Vaccines

The program aims to encourage timely vaccinations for everyone, especially underserved populations facing transportation barriers.

STA is offering Free Rides to Vaccines in support of a recent request by the Washington State Department of Health (DOH). Dan Laster, Director of the DOH COVID-19 Vaccine Action Command and Coordination System (VACCS) Center, reached out to STA CEO, E. Susan Meyer, after successfully establishing similar partnerships with public transit agencies in the Puget Sound.

  • Scheduled rides will be provided on STA Paratransit vans with up to three passengers sitting at least 6 feet apart.
  • Customers headed to vaccination appointments may be accompanied by one companion.
  • Customers will be required to show proof that they received their first vaccination for the return trip home from their first trip, as well as when they board the vehicle for the trip to their second vaccination.
  • Customers who require a second appointment for their second vaccine shot have until July 9 to schedule their trip.
  • Trips are limited to locations known to be providing vaccinations.
  • Trip origins and destinations must be within STA’s Paratransit boundary which is defined to be within three-quarters (3/4) of a mile from an existed bus route, but not beyond the PTBA boundary.
  • Trips are based on van availability and subject to adjustments.
  • Van operators may arrive up to 30 minutes after the scheduled pick-up time.
  • Customers may wait inside for the driver to come to the main entrance of their pick-up location.

Have a question? Need to schedule a trip?

Contact a Paratransit Reservationist at (509) 328-1552.

Representatives are available 7 days a week, including holidays, from 8 am. to 5 pm. 

Shared Rides & Safety

As more Spokane County residents are becoming vaccinated and more destinations are reopening, STA Paratransit will begin moving to shared rides of up to three passengers starting Wednesday, May 12.

Safety is always STA’s number one priority, so as this transition happens, all CDC and Spokane Regional Health District safety will be carefully followed.


  • Passengers and van operators are required to wear face masks, with very limited exceptions for medical exemptions.
  • Passengers will sit in seats 6 feet apart to maintain appropriate social distancing.
  • Van operators regularly disinfect each seat and high contact surface areas between rides.
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